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The Jewish Chronicle

The dangers of a Wikimedia

Online ‘open communities’ such as Wikipedia must present both sides

August 26, 2010 10:17

By

Alex Brummer,

Alex Brummer

2 min read

Wikipedia is one of those websites which quietly has changed the way that people interact with the internet. For journalists, academics and ordinary consumers, it is often the first port of call for research. It is an organic encyclopaedia which for many providesan early draft of history.

It also defines events. It was academics debating on Wikipedia who decided that the 2006 conflagration between Israel and Hizbollah should be officially known as the 2006 Lebanon War.

But as an information source, Wikipedia's reliability is often questioned. The insistence of its founder Jimmy Wales that is an "open community" - meaning anybody can contribute - makes it vulnerable to vandalism.

Among the early Wikipedia consumers to recognise this was corporate America. In 2007, the New York Times reported a series of egregious pieces of Wikipedia editing which disturbed major international companies. Pepsi Cola, for instance, found it was being targeted by interlopers alleging the product was detrimental to health. Companies suffering similar Wikipedia attacks included brewer Anheuser-Busch over practices at
its Sea World theme park and Diebold over its electronic voting machines.