So how did this shambolic situation come about?
Sources within the BBC insist that the CAA had indeed briefed that it was setting up a line that would go into operation on Monday.
That claim is lent credence by the appearance of a Jerusalem Post report on Sunday which also reported the emergence of a helpline.
But after the group was roundly attacked for the idea on Sunday, its chairman, Gideon Falter, attempted to switch the focus to the BBC — which, he claimed, had ‘misunderstood’ what it had been told by the CAA.
BBC sources remain adamant that there was no misunderstanding and it faithfully — and, it thought, helpfully — reported what it had been told by the CAA earlier in the week.
