Travelodge has said it is urgently investigating an “antisemitic” incident after a visibly Jewish man checking into one of its hotels was met with the words “Free Palestine” on his room’s TV.
The incident, footage of which has circulated online, took place on Wednesday at Travelodge Manor House, opposite Finsbury Park in north London.
The man also alleges he was met with hostility from a staff member at the front desk, who refused to look at him or properly serve him.
A friend of his, also visibly Jewish and checking into the same hotel, also apparently received the same message after turning on the TV in his room.
***Another shocking antisemitic incident, this time at a Travelodge Hotel in London.
— James J. Marlow (@James_J_Marlow) June 3, 2026
A visibly Jewish man checked in to his his Travelodge room in London Manor House at about 16:30 today, Wednesday.
(1/2) pic.twitter.com/VbMyBM0QgX
Jo Boydell, CEO of Travelodge, told the JC that an internal investigation had been launched and that the matter had also been reported to police.
"We are taking the report of an antisemitic message that appeared on the TV screen in a room in one of our hotels yesterday afternoon with the utmost seriousness,” she said.
"We were made aware of this late yesterday and launched an immediate investigation to understand how something like this could have happened.
“We are urgently investigating to get to the bottom of this as quickly as possible and have reported this matter to the Police.
"There is no place in society for antisemitism and we will not tolerate this in our hotels or in our wider business.
"In the meantime, we have now spoken with the customer in question and apologised unreservedly, and further apologise for any distress or concern caused to the wider Jewish Community."
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