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Hundreds could get compensation after BA Tel Aviv tickets ruling

'I hope others will follow this approach to get flights that they had booked and paid for'

November 12, 2018 11:00
A British Airways flight on the tarmac at Ben Gurion International Airport
1 min read

Hundreds of passengers who planned to fly to Tel Aviv in September could be in line for compensation from British Airways totalling thousands of pounds after an independent adjudicator found the airline had wrongly cancelled a family’s cheap tickets.

In June, Professor Sanjoy Mukherjee-Richardson bought return tickets for himself, his wife and five-year-old son for a total of £501.48 through an agency, intending to fly to Israel before Succot in September.

But he was one of 2,000 passengers whose tickets were cancelled by British Airways because the airline said the price they paid was too cheap and a mistake.

Although the airline refunded passengers their money, Professor Mukherjee-Richardson complained to the Independent Redress Scheme for Passengers.