Hundreds of passengers who flew to Tel Aviv last September could be due compensation from British Airways totalling thousands of pounds after an independent adjudicator found the airline had wrongly cancelled a family’s cheap tickets.
In June, Professor Sanjoy Mukherjee-Richardson bought return tickets for him, his wife and five-year-old son for a total of £501.48 through an agency, intending to fly to Israel before Succot in September.
But he was one of 2,000 passengers who had tickets cancelled because the airline said the price they paid was too cheap and a mistake.
Although the airline refunded passengers their money, Professor Mukherjee-Richardson complained to the Independent Redress Scheme for Passengers.
