A new AI tool to help jobseekers find work has been launched by employment support organisation Resource.
Developed in-house, the tool was developed by Resource advisor Jonathan Bergwerk and built specifically for the charity, which works with the Jewish community.
Bergwerk said: “The world of work is changing quickly, and it’s important that we continue to innovate so we can provide the best possible support to our clients. By using technology to help advisors produce high quality analyses, documents and recommendations more efficiently, this tool frees up more time to focus on clients and their individual needs.”
He added that the AI tool would not be replacing human contact. “The advisor remains at the heart of the process, with technology enhancing our service rather than replacing the human element."
With the help of the new tool, Resource hopes to enhance the services they already provide by using it to aid job searches, CV writing and even to help prepare clients for interviews.
The charity said the aim of the new artificial intelligence tool was not to give generic AI responses, but to provide structured, consistent and bespoke support, using the charity’s 34 years of experience to help secure clients with employment and navigate careers.
Funded by a generous donor, the AI function would give advisors easy and fast access to resources and guidance, charity heads said.
“The technology is there to support advisors, not replace them,” said a spokesperson, adding: “Resource's experienced team… [provides] the personal guidance, encouragement and understanding that technology alone cannot offer.”
When testing the new tool, Claire Straus, an advisor at Resource, said it was a “game changer”, adding: “At Resource, we're always looking for ways to improve the support we provide. This new tool… allows us to deliver a better service for our clients, helping us work more efficiently and allowing us to spend even more time focusing on the individual needs of each client.”
Resource’s free services support more than 1,000 people every year.
For more information about Resource, go to resource-centre.org or click here
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