Northern care home transforms its rating from inadequate to good

Stapely in Liverpool has been given a 'clean bill of health' by the Care Quality Commission - and has 'spent a lot of money to get there'


The Stapely home in Liverpool has received a good overall rating from the Care Quality Commission, less than two years after being graded inadequate.

A new inspection report also rates the residential and nursing facility — the only kosher care home on Merseyside — as good in four of the five inspection categories.

The CQC reported that residents were “supported to have maximum choice and control of their lives” and enjoyed “access to services and facilities that met their cultural needs”.

Twenty-eight of its current 67 residents are Jewish.

The one area deemed by the CQC to require improvement in the latest report was leadership — “the service management and leadership was inconsistent.

“Leaders and the culture they created did not always support the delivery of high quality person-centred care.”

Stapely trustee of Philip Ettinger told the JC he was “extremely pleased” at the transformation in the home’s rating.

“Both management and staff have put in so much hard work to improve every aspect of our service and it’s terrifically satisfying to see it pay off.

“As we are in the business of looking after elderly and often vulnerable people, it’s very important that an independent inspection confirms to the outside world that we do a great job to ensure the quality of life for those who put their trust in us.” The goal was now to continue enhancing the service.

Merseyside Jewish Representative Council president Eddie Clein said “the results of the inspection speak for themselves.

“They’re now there with a clean bill of health and they’ve spent a lot of money to get there.”

Despite the relatively small size of the Merseyside Jewish community, there had been “no distress signals over funding”.

Stapely’s accounts for the year ending last March show income of £2.7 million and expenditure of £2.5 million.

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