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Going online to reach more abuse victims

April 7, 2009 12:23
JWA executive director Emma Bell

ByMarcus Dysch, Marcus Dysch

1 min read

The new executive director of Jewish Women’s Aid has outlined plans to expand the charity’s services to reach as many victims of domestic violence as possible.

Emma Bell said an online advice system was at the forefront of attempts to encourage abused women to come forward. Victims could make contact via email rather than through the national telephone helpline.

“The email advice service marks a new way of getting in touch with the women who need our assistance,” explained Ms Bell, 34. “We recognise lots of women cannot use the telephone if they are in dangerous situations.

“They can now contact us through the website or by emailing us directly to advice@jwa.org.uk. We guarantee a trained staff member will be back in touch with them within three days. It’s a good way of getting through to a younger generation of women who are more computer savvy.”