But in terms of being effective and well led, it required improvement.
By comparison, the previous inspection in 2014 found the service to be good in all five elements.
The latest report noted that inspectors had found “examples of documentation being signed by next of kin without their having the legal authority to do so”.
However, feedback from relatives of those supported had been uniformly positive, praising both the “devoted and friendly” staff and the “fantastic” facility manager.
Employees received ongoing training.
When contacted by the JC, an AIHA representative preferred to talk about a CQC inspection last year of the Beis Pinchos care home which is also part of the association’s complex at Schonfeld Square. Beis Pinchos was rated as good in all five categories.
