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Good and bad gestures

July 08, 2008 01:00

I suppose this is two sides of the same coin.

At the weekend, we went to Portsmouth. I've never been before and my wife, who was brought up there, wanted to show me round. I didn't have particularly high expectations. But I couldn't have been more wrong. I've rarely been more more impressed with a tourist attraction than with Pompey's 'Historic Dockyard'. Everything about it confounds your expectations of British tourism and customer service.

First, it's very reasonable -

July 08, 2008 01:00

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