BA says sorry over in-flight Israel map

By Josh Jackman, September 12, 2013
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British Airways has apologised for displaying a map which has the name “Palestinian Territories” covering part of Israel.

The airline has promised to replace the image, shown to passengers on flights to Israel, by the end of this month.

A British Airways spokesperson said: “The phrase appears on an in-flight map system installed on a small number of our aircraft.

“We have contacted the manufacturer and requested that the reference be removed as soon as possible.”

The move comes after a Jewish passenger complained to the airline.

A customer liaison executive for BA, told him: “I appreciate this is a very sensitive issue and I am sorry for how this would have made you feel when it appeared at the time.”

The passenger, a member of Mill Hill Synagogue who did not wish to be named, was commended by the shul’s rabbi Yitzchak Schochet, for winning “a small victory”.

Last updated: 12:18pm, September 13 2013