Expert view

Why Cash is not King

February 7, 2013

Whoever answers the phone first in your company wins or loses the business for you.
As we try to come out of one of the worst recessions our economy has ever experienced, it is more important than ever to provide exceptional customer service on every call. Many businesses say “cash is king.” I strongly disagree. I believe “customer is king” and cash comes second.


New market matters

By Elissa Bayer, December 10, 2012

Markets over the past few months have not been easy even though the major Indices are at fairly high levels. The UK is showing faint signs of growth and Quantative Easing and the money pouring out of the Bank of England has reached a record £375 billion, which few might have predicted.


We must help savers when it comes to pensions

By Ros Altmann, November 15, 2012

VSavers have suffered a triple blow in recent times and Government has ignored it. It is time to reform the ISA rules to offer some help.


We need more IPOs

By Jonathan Morris, November 8, 2012

The recent Initial Public Offering (IPO) of Direct Line Insurance Group, valued at £2.6 billion and with an associated fundraising of £787 million, has spurred hopes in some quarters that the current drought of public flotations on the UK markets may be drawing to a close.


Currency Dilemmas

By Ben Mitchell, November 1, 2012

Virtually all the Western economies have been in trouble over the past few years and their respective currencies have borne the brunt. There have been many false dawns for the global recovery in the past 12 months alone, but each sign of optimism has been quickly overcome by a shaky data report or ratings agency downgrade.


Start-up accelerators need driving

September 6, 2012

On March 11 2005, Paul Graham, an entrepreneur and angel investor, gave a talk to the undergraduate computer club at Harvard about building start-ups. While few heard about this talk in advance, its outcome is well known and drives one of the emerging trends in today's start-up industry.


Prepare for Pensions Changes

By Ros Altmann, August 30, 2012

Do you understand pensions? If not, you will have to learn because a pensions revolution is coming.


How to win over investors

By Marc Cohen, August 16, 2012

At a time when companies are fighting for survival and markets are depressed, it may seem a little odd to be writing about stock exchange listings (IPOs), but bear with me.


It's not all bad news

By Jonathan Morris, August 9, 2012

Whilst the Olympics have provided a welcome diversion from the gloomy financial news, the prospects for economic recovery have dimmed somewhat with the announcement of recent growth figures.


Let the buyer beware

By Elissa Bayer, August 2, 2012

If investors have concerns about where to invest money at the moment or have queries about the information they are receiving, then the constant stream of news is not going to reassure them.

The past few years have been dominated by the growth of China and the emerging markets but the worry has always been that Chinese figures and information have been difficult to read with the government ele