By Alex Brummer, August 27, 2009
As chief executive of British Telecom, Ian Livingston is having a baptism of fire. The main focus of his first year in office has been cleaning up the mess at “global services” — the group’s growth business which foolishly underpriced communications contracts to big corporate and government clients.
Glasgow-born Livingston, 44, acted quickly to clear up that problem and put global services back on a sounder footing. He is now having to deal with an even bigger and more troublesome legacy — the group’s pension fund.